- Viking Cruises Sponsors The Vikings Exhibition
- AmaWaterways Debuts New Ship
- Danube Cruise with Airfare
- Viking River Cruises Expands
- Tauck is Upgrading Its Ships
- Emerald Waterways Adds 2 New Ships
- Best River Cruises by USA Today
- Uniworld Launches Two Themed Cruises
- Crystal Cruises’ New Itineraries
- Uniworld Launches Virtual Reality App
River Cruise Cancellations Continue
River Cruise Cancellations Are Mounting
The other day I wrote about how river cruise companies were being forced to cancel or alter itineraries due to low water levels. Well the river cruise cancellations and changes are continuing.
Here’s a current list of river cruise companies and their changes.
Avalon
The Avalon Vista and Avalon Impression are currently operating under contingency plans and Avalon’s on-the-ground teams are working closely with affected passengers. Contingency plans are in place should waters stay low for the upcoming Avalon Illumination cruise.
If you have any questions, call 866.397.6593 or email traveleradvisory@globusfamily.com (U.S. office hours are Monday through Friday, 6 AM to 6 PM MT and Saturday, 7 AM to 3:30 PM MT).
Uniworld Boutique River Cruise Collection
Uniworld Boutique River Cruise Collection is updating its website with itinerary changes.
“Due to the current low water levels on the Danube River, Uniworld has had to make the following changes to the following sailings:
“River Princess, July 20, 2015 – may experience a delay in sailing of one two days; however, the program is expected to be delivered in its entirety.
“S.S. Maria Theresa, July 12, 2015 sailing – this cruise has ended prematurely. The ship is currently docked in Vilshofen, Germany, and Uniworld is assisting the guests to make alternate arrangements. Uniworld has notified all travel agents about this matter, and the guests may remain onboard with full services until their departure.
“S.S. Maria Theresa, July 26, 2015 sailing – this sailing has been canceled. We are in the process of contacting all guests, and we will issue full refunds and a goodwill future cruise credit.
“These are currently the only cruise programs that have been affected by the low water situation on the Danube. For questions about an upcoming sailing, please contact your travel agent or Uniworld at 1-800-733-7820. To contact Guest Relations during your trip or after you return home, please email customerservice@uniworld.com.”
Viking River Cruises
Viking has posted a list of changes and cancelations on its website.
“Water levels on the Danube River are currently lower than normal and Viking has had to make adjustments to the cruise schedules of several ships sailing these rivers. Guests who are scheduled to depart within the next week and whose cruise has been adjusted will be contacted directly by email; guests currently traveling and in need of assistance are asked to call their vessel’s telephone number. The following adjustments have been made:
“July 20th Grand European Tour (Amsterdam to Budapest) aboard Viking Modi – This cruise will require a ship swap with the Viking Skirnir. The details of the swap will be determined by the nautical team and communicated to you by the Program Director at one of the evening briefing while you are onboard.
“July 20th Grand European Tour (Budapest to Amsterdam) aboard Viking Skirnir – This cruise will require a ship swap with the Viking Modi. The details of the swap will be determined by the nautical team and communicated to you by the Program Director at one of the evening briefing while you are onboard.
“July 24th Elegant Elbe (Berlin to Prague) aboard Viking Schumann – This cruise has been cancelled.
“July 24th Elegant Elbe (Prague to Berlin) aboard Viking Fontane – This cruise has been cancelled.
“July 25th Elegant Elbe (Berlin to Prague) aboard Viking Astrild – This cruise will be sailing an itinerary adjusted to the low water conditions. All included excursions will operate. Details will be determined by the nautical team and communicated to you by the Program Director at one of the evening briefings while you are onboard.
July 25th Elegant Elbe (Prague to Berlin) aboard Viking Beyla – This cruise will be sailing an itinerary adjusted to the low water conditions. All included excursions will operate. Details will be determined by the nautical team and communicated to you by the Program Director at one of the evening briefings while you are onboard.
“If you have any questions, please call Customer Relations at 0800 319 66 60, Monday through Friday 9:00 AM – 7:00 PM, Saturday 9:00 AM – 5:00 PM, and Sunday 10:00 AM – 4:00 PM.”
